Top 7 common reasons for email bounce you may not know

Discover overlooked email bounce causes and protect your sender reputation. Improve deliverability by addressing these common issues.

Othman Katim
Email Marketing Expert
Sep 2025
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1. Invalid Email Addresses

One of the most frequent yet often overlooked causes of email bounces is the use of invalid or mistyped email addresses. These errors may arise from manual entry mistakes, outdated contact databases, or improper importing processes, all leading to undeliverable emails that can damage your sender reputation and waste valuable resources.

  • Leads to immediate bounce: invalid addresses cannot receive mail.
  • Increases your hard bounce rate statistic.
  • Signals poor list hygiene to mailbox providers.
  • Often results from not validating emails before sending.

2. Full Mailboxes

A recipient’s full mailbox is a common source of temporary (soft) bounces. When a user’s mailbox storage reaches its limit, your message cannot be delivered, this is especially common with email addresses that are infrequently checked or have been abandoned by users.

  • Messages cannot be delivered until the recipient clears space in their mailbox.
  • Multiple delivery attempts may occur automatically, causing delays.
  • This issue regularly occurs with abandoned or seldom-used inboxes.
  • Still counts as a negative mark in your sending statistics, especially if persistent.

3. Blocked by Spam Filters

Even reputable senders can have emails rejected by server-side spam filters, resulting in outright bounces or messages being relegated to spam folders. Modern filtering algorithms consider factors such as sending frequency, email header structure, and domain history.

  • Spam filters can block entire campaigns or domains without notice.
  • Misconfigured authentication increases block risk, while poor engagement can lead to email delivery challenges.
  • Blocks may impact entire organizations or ISPs, not just an individual recipient.
  • Effective monitoring tools or feedback loops are needed to detect these issues.

Curious whether your message was blocked or bounced? Read more in our guide: Bounced vs. Blocked Emails: What’s the Difference?.

4. Domain Reputation Issues

Sender domain reputation is a crucial yet often invisible factor in email deliverability. If your domain’s reputation suffers due to high complaint rates or low engagement, mailbox providers may begin rejecting your messages before they even reach the inbox.

  • Reputation is determined by metrics such as complaint rates, spam reports, and user engagement.
  • Sudden spikes in email volume can negatively impact your domain’s reputation.
  • Once flagged, all outgoing emails may face reduced deliverability.
  • Restoring your reputation requires persistent positive sending practices.

Find practical solutions in our guide to effective email warm-up strategies, suitable for both new and seasoned domains.

5. Temporary Server Errors

Not every bounce reflects a problem with your email, sometimes, recipient mail servers face outages, undergo maintenance, or experience misconfigurations. These temporary server-side issues can trigger repeated bounce notifications for the sender.

  • Typically indicated as “4xx” class SMTP errors in bounce logs.
  • Not within the sender’s control, but persistent errors should be monitored.
  • Understanding server error codes helps determine when to retry delivery.
  • Frequent problems might indicate broader recipient-side issues or incompatibility.

6. DMARC, SPF, or DKIM Failures

Modern mail systems depend on robust authentication standards. If your messages fail DMARC, SPF, or DKIM checks, they are likely to be bounced or quarantined because mailbox providers cannot verify your legitimacy as a sender.

  • Improper DNS records result in failed authentication checks.
  • Frequent mismatches signal potentially risky or spoofed activity.
  • Can impact both marketing campaigns and essential transactional emails.
  • Often resolved by carefully reviewing your DNS and sending configurations.

For actionable steps when facing persistent bounce issues, read this guide: How to Respond If Your Emails Get Blacklisted.

7. Blacklisted Sending IPs

If your sending server’s IP lands on a public or private blacklist, messages to many providers will be permanently rejected, a scenario known as a hard bounce. This often results from spam reports, compromised credentials, or excessive cold outreach from servers that are not properly warmed up.

  • Certain blacklists can block emails across entire networks.
  • Detection occurs at the recipient’s mail server, not at the sending server.
  • Removal from blacklists requires verification and corrective action, and can take time.
  • Gradually warming up new IPs helps prevent sudden blacklisting.

Conclusion

Understanding the most common yet often overlooked reasons for email bounces is vital for preventing unexpected deliverability challenges and maintaining effective communication. From invalid addresses to authentication issues and blacklisting, each type of bounce can signal wider problems with your outreach practices or sender infrastructure. Regular maintenance, such as list cleaning, authentication configuration, and sender reputation monitoring, is essential.

For more insights on building and maintaining a strong sender reputation, check out our article on properly warming up email accounts, a valuable resource for achieving healthy deliverability in the long term. 

Need to fix email deliverability issues asap? Hire a deliverability expert via mailadept!

FAQ

What are email bounces?

Email bounces occur when a sent email fails to reach the intended recipient's inbox. This can happen due to various issues such as invalid email addresses, full inboxes, or blocked domains.

Why is my email message bouncing back?

Emails might bounce back due to reasons including typographical errors in addresses, the recipient's mailbox being full, or spam filters blocking messages due to suspicious content or failed authentication checks.

How can invalid email addresses affect email campaigns?

Using invalid email addresses can increase your bounce rate, harm your sender reputation, and lead to potential spam reports, making future email campaigns less likely to succeed.

What does 'blocked by spam filters' mean?

When emails are 'blocked by spam filters,' it means that email providers or receiving servers have flagged your email as spam or potentially harmful, preventing it from reaching the inbox.

How does domain reputation impact email deliverability?

A strong domain reputation ensures that your emails are recognized as legitimate by mailbox providers, leading to better deliverability. A poor reputation may result in emails being rejected or marked as spam.

What could cause temporary server errors resulting in email bounces?

Temporary server errors might arise from recipient server downtime, maintenance activities, or misconfigurations, leading to temporary non-delivery of emails.

How can DMARC, SPF, or DKIM failures lead to email bounces?

Failures in DMARC, SPF, or DKIM authentication challenge your email's credibility, causing it to be bounced or quarantined as mailbox providers are unable to verify sender legitimacy.

What are blacklisted sending IPs?

Sending IPs are blacklisted when they have been reported for spam or suspicious activity, resulting in emails being rejected by recipient servers until the blacklist issues are resolved.

Is it necessary to warm up a new sending IP?

Yes, warming up a new sending IP gradually increases your sending volume, establishing it with email providers to avoid sudden flags or blacklisting due to unexpected high volume.