Top 7 email phrasing mistakes that still trigger spam folders

Avoid spam folders in 2025 by refining email phrasing. Swap risky words, use facts, and maintain professional tone for better deliverability.

Othman Katim
Email Marketing Expert
Sep 2025
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#1 Urgency clichés and empty promises

Phrases like “Act now,” “last chance,” and “guaranteed results” are often perceived as classic marketing pitches, and spam algorithms know it. Using excessive urgency or overblown promises is one of the most common ways professional emails get diverted to junk folders.

  • Use facts over hype: share specific dates, numbers, or a clear reason for a reply.
  • Opt for calm action verbs like “Schedule,” “Review,” or “Confirm availability” rather than high-pressure phrases.
  • Support any claims with proof, link to a case study or a public page with details.
  • Keep your subject lines neutral: state the topic and recipient, avoid pressure or bold promises.

For a detailed breakdown of high-risk words and what to use instead, visit this spam trigger word resource.

#2 Money claims and get-rich language

Claims about instant wealth, guaranteed profits, or “make money fast” signals to filters that an email is likely unwanted. Statements like “double your income” or “no risk” frequently correlate with spam complaints and are a frequent cause for blocked or flagged emails.

  • Describe pricing plainly. Skip terms like “cheap,” “lowest,” or “guaranteed savings.”
  • Share pricing ranges or structured tiers, avoid making grand, unrealistic promises.
  • Instead of using the term “risk-free” in your emails, which might trigger spam filters, place such guarantees on your policy pages where they’re safer.
  • Limit third-party proof, use just one supporting line and a link if needed.

Whenever discussing payments, keep the subject line and preview text accurate and professional (e.g., “Invoice terms for Q4 pilot”), steering clear of bold promises.

#3 ALL CAPS and punctuation spam

Writing in all caps, overusing punctuation, or including clusters of symbols makes your email scream “scam” to both filters and readers. Even a single “FREE!!!” can tip a borderline message into the junk folder. Overly salesy formatting is a consistent email wording error that harms deliverability.

  • Stick to normal sentence case. Reserve capitalization for proper nouns and acronyms.
  • Use punctuation sparingly, one exclamation mark is already emphatic enough.
  • Avoid strings of special characters like “$$,” “###,” or “***”.
  • Save advanced formatting for your landing pages, not for your subject lines.

Clean, straightforward typography also makes emails more readable and signals professionalism.

#4 Fake “Re:” and deceptive subjects

Using “Re:” or “Fwd:” in subject lines to fake a continued conversation is a classic manipulation tactic tracked by modern gateways. Filters are quick to spot these patterns and will penalize even legitimate follow-ups if abused. Misleading subject lines are a frequent cause for spam classification.

  • Be clear about the topic, e.g., “Quick question on ACME’s SOC 2 timeline,” instead of generic or misleading lines like “Re: your account.”
  • If referring to an earlier discussion, specify the date or meeting and attendees where possible.
  • Ensure preview text is honest. Don’t mention attachments or approvals if they aren’t included.
  • Reserve threading language for genuine replies. Filters check conversation history for consistency.

Use clear subject lines in tandem with a gradual warm-up plan. For details, see this guide to email warm-up in 2025 to ensure your messages establish trust over time.

#5 Requests for passwords or verification

Asking for passwords, Social Security Numbers, or urgent account verification is a red flag to both filters and users. Even legitimate onboarding instructions can look like phishing if the language is not carefully chosen. Requests for sensitive credentials belong on secure, verified channels, not in emails.

  • Never request passwords or sensitive credentials via email. Direct users to secure, in-app verification flows.
  • Always state your full domain and link only to official, well-known login pages.
  • Be explicit about the purpose of a verification request and what specific data is required.
  • Offer a support route such as a verified phone number, ticketing system, or support center URL.

For deliverability best practices, review the Gmail bulk sender guidelines, which outline secure authentication and responsible messaging strategies.

#6 Link-stuffed lines and shorteners

Cramming emails with multiple URLs, long UTM strings, or using URL shorteners excessively can flag your message as an evasion attempt. When these appear in subject lines or opening sentences, the risk is even higher. Emails with too many links are often rerouted to spam.

  • Include only one primary link per email. Place additional resources on your landing page.
  • Avoid using generic URL shorteners. Always try to show your full, branded domain to build trust.
  • Store any extra documents or proof behind one clean landing page; summarize the rest in plain text.
  • Give clear context for every link, explain what it is and why the recipient should click.

If you must share several resources, use bullet points and limit yourself to one clickable item. Less clutter equals fewer filter flags and easier reading.

#7 Vague greetings and filler phrases

Openers like “Dear friend,” “Hope this finds you well,” or “Quick favor” add length without substance. These generic intros, especially when followed by a thin or unfocused body, are common warning signs for filters. Directness and specificity convey credibility.

  • Lead with your purpose: open with a question, relevant date, or clear next step.
  • Swap boilerplate requests like “quick call?” with a specific ask, such as “Are you available for 15 minutes on Tuesday or Thursday?”
  • Eliminate clichés. Reference the recipient’s real achievements or activity, e.g., “I read your Q2 report on supply risk.”
  • Keep messages concise and to the point, brevity feels more human and authentic.

Conclusion

While filtering systems change, their underlying signals remain consistent. Review your subject lines and opening sentences for excessive hype, vague statements, misleading tactics, or confusing (noisy) formatting. Instead, bring focus with precise facts, relevant context, and one actionable request per message. These improvements will reduce friction, speed up responses, and maintain long-term deliverability.

Use this weekly checklist to stay on track:

  • Remove urgency clichés and unsupported guarantees.
  • Avoid grand money promises and “risk-free” shortcuts in your emails.
  • Use sentence case; skip symbol clusters or unnecessary exclamation marks.
  • Be accurate in your subjects, never misuse “Re:” or “Fwd:”.
  • Do not request passwords or sensitive information in emails; redirect to secure platforms.
  • Limit the number of links, avoid URL shorteners, and clarify the intent of every link you include.
  • Open with purpose; avoid filler phrases and vague greetings.

Combine this checklist with a reliable warm-up strategy so filters consistently see positive engagement. Regularly check your emails for common wording errors that increase spam risk and monitor placement as you scale up your sending volume. Careful language and a thoughtful sending schedule will significantly improve your deliverability.

If you notice deliverability breaks after a policy change or when using a new domain, refer to this guide on email bounce rules in 2025. It explains the latest requirements influencing both sender reputation and effective wording.

Seeking personalized help optimizing your phrasing and deliverability? Reach out to email deliverability specialists for actionable advice tailored to your sending setup, a short consult can save you weeks of troubleshooting.

FAQ

What are some common email phrases that can trigger spam filters?

Email phrases that often trigger spam filters include urgency clichés like “Act now,” money claims such as “double your income,” and phrases written in all caps or with excessive punctuation, like “FREE!!!”. These types of expressions are often associated with spam or unwanted messages.

How can I avoid my emails being marked as spam due to urgency clichés?

To avoid being marked as spam, use specific facts instead of urgency clichés. Share clear reasons for replies, include specific dates or numbers, and use calm action verbs to convey your message without unnecessary pressure.

Why should I avoid using URL shorteners in emails?

URL shorteners can make your email seem less trustworthy and may resemble spam strategies. It's better to use full, branded domains to build credibility and assure recipients that the link is safe.

Why is it important to avoid deception in email subject lines?

Deceptive subject lines, such as using fake 'Re:' or 'Fwd:' annotations, can lead to your emails being flagged as spam. Being honest and clear in your subject lines helps maintain trust with email providers and recipients.

How can I ensure the safe handling of sensitive information in emails?

Avoid requesting passwords or sensitive data directly through email. Direct users to secure, verified channels or platforms to handle such information, ensuring privacy and security.

What are some key practices to improve email deliverability?

To improve deliverability, use precise language, limit links, avoid spam-triggering words, and maintain an accurate subject line. Coupling these with a consistent email warm-up strategy also helps establish trust over time.

How do vague greetings affect email deliverability?

Vague greetings often signal to spam filters that an email could be unsolicited or irrelevant. Starting your email with a clear purpose and specific information helps convey authenticity and can improve deliverability.